Description
POSITION TITLE: Ship Store Cashier
CLASSIFICATION: Non-Exempt
DEPARTMENT: Marina
SUPERVISOR: Ship Store Manager
POSITION SUMMARY:
Customer Service oriented position assisting with the day-to-day store operations by waiting on customers and operating the cash register.
He/she answers directly to the Ship Store Manager.
Duties include, but are not limited to the following:
ESSENTIAL DUTIES & RESPONSIBILITIES:
Efficiently handling all sales transactions at the Ship Store and Fuel Dock
Maintaining familiarity with inventory of apparel, beverages, snacks, specialty items, logoed items, and boating accessories to maximize customer interest and answer inquiries
Interact with customers daily and provide a high level of service
Assuring that customer requests are either handled or immediately referred to the Ship Store Manager to assure maximum customer satisfaction
Maintaining knowledge of marina and area facilities and services to provide information requested by customers
Basic cleaning duties assuring that the Ship Store is clean and attractive to customers
Good communication skills
Stocking supplies and making sure clothing merchandise is neat and orderly
Performs all other duties as assigned.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee regularly is required to stand and walk for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl.
The employee must have the ability to move up to 50 pounds and frequently lift to 25-45 pounds.
Physical stamina and proper mental attitude to work under pressure at a fast pace are essential.
Must have the mental fortitude to handle the pressures of multiple tasks while providing excellent guest service.
MINIMUM QUALIFICATIONS:
Education and Experience:
High school degree or GED preferred.
Previous customer service is preferred.
Must be at least 18 years of age.
No felony, theft or stealing convictions.
Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation.
WORK ENVIRONMENT:
Work is generally performed inside, some exposure to heat, cold, rain and snow.
Early mornings, holiday and/or weekend work are required.
Extended hours and irregular shifts are required.