Apartment Manager: LIHTC

ENTRUST PROPERTY SOLUTIONS, voted TOP 20 BEST PLACES TO WORK in SPRINGFIELD, are seeking professionals to join our growing team! While property management experience is a bonus, we can train the right candidate.
We are interested in team players who exemplify the values of honesty, integrity, positivity, enthusiasm, accountability, a sense of ownership, and a desire to grow and learn.
This is a full time position.
*\*Position Summary: \** The Property Manager demonstrates a positive and professional attitude with team members, residents, prospective residents, and vendors.
The Manager oversees all aspects of their assigned property(ies); including property staff supervision and development, maximizing financial performance, ensuring customer satisfaction, property appearance and the overall property day-to-day operations.
*\*Responsibilities: \** * _Team Management_ – Responsible for staff development and management of on-site team · * _Communication Management_ – Handle all property calls, emails, and messages from vendors, prospects, residents, etc.
Answer questions, take messages, schedule tours, and handle resident concerns in a professional courteous manner.
· * _Finance_ – Receive, approve and post property invoices for payment.
Complete Financial Move-Outs for all former residents, receive and post resident payments.
Address and manage resident delinquency according to company policy.
Handle all evictions according to company practices in a professional, courteous manner.
· * _Marketing/Lead Generation_ - Collaborate with marketing team to develop, execute and oversee the marketing needs and implementation for the property, including ILS listings, social media, reputation management and leasing incentives (as needed).
· * _Property Tours_ – Conduct property tours in a professional courteous manner with prospective residents and their guests and accurately communicate the benefits and features of the community.
· * _Lease Management_ – Responsible for achieving monthly occupancy goals of the property through managing various initiatives, campaigns, programs and events.
Oversee leasing accuracy within Entrata.
Assist prospective residents through the leasing process.
· * _Relationship Management_ – Develop and maintain professional, service-based relationships with our clients, residents, vendors, and owners.
· * _Resident Retention_ – Be responsive and assist residents promptly and professionally.
Address resident concerns as necessary and offer the best possible customer experience to drive resident retention through service.
· * _Customer Service_ – Provide current and prospective residents with the best possible customer service.
Always display a high level of integrity and professionalism.
· * _Reporting _– Responsible for reporting leasing progress on a weekly basis to corporate office during scheduled weekly calls.
· * _Operational/Administrative Tasks_ – Ensure overall cleanliness and organization of office, ensure cleanliness of property grounds, maintain and purchase all necessary property supplies, and complete work orders promptly.
· * Complying with all state, federal and local Fair Housing laws.
· Complying with company policies, and state & federal safety practices and regulations.
· *\*Knowledge, Skills, and Abilities: \** * High School diploma or GED preferred.
* Exceptional customer service skills.
* Solid written and oral communication skills.
* Proven organizational and time-management capabilities.
* Fundamental computer skills with experience using Microsoft Office * Must be able to pass a criminal background check.
* Must have a valid drivers license and reliable transportation \* A comprehensive benefits plan including Medical, Dental, Vision, Life Insurance.
Lots of paid time off and paid training.
Lots of growth potential!! \*We are an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
\* Job Type: Full-time Pay: $18.
00 - $21.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Referral program * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday * No weekends Experience: * Customer service: 1 year (Preferred) * Property Management: 1 year (Required) * LIHTC: 1 year (Required) License/Certification: * Driver's License (Required) Ability to Relocate: * Joplin, MO: Relocate before starting work (Required) Work Location: In person