Commercial Lease Administrator III-2

Is your current job a nightmare? Make it a dream job at Mattress Firm®! Now hiring: (Remote) Commercial Lease Administrator 3 Join Mattress Firm – America’s most trusted authority on sleep and be part of our noble purpose to help people sleep well to live well.
In addition to on-the-job training and career growth opportunities, we offer an extensive range of benefits designed to support you, your family, and your future.
The Commercial Lease Administrator 3 analyzes and Interprets Lease Agreements and their ancillary documents to ensure proper application and compliance regarding billing and payment and disputes expenses when necessary.
This role ensures landlord accounts are balanced, reconciles all arrears for designated market split, and provides excellent customer service to all landlord personnel.
Essential Responsibilities Analyze and Interpret Lease Agreements and their ancillary documents to ensure proper application/compliance regarding billing and payment and disputes expenses when necessary.
Analyze landlords' account ledgers in comparison with tenant’s (MFRM) payment history to reconcile outstanding balances.
Analyze landlords' year-end billings to verify accuracy and lease compliance.
Review and code landlords' invoices.
Generate entries for accounting system.
Review and code checks received from landlords.
Review accounts and initiate contact with landlords to collect arrears.
Abstract additional rent data into Lucernex.
Review and facilitate landlord entity changes and address changes.
Escalate disputes/billing discrepancies to Lease Administration Supervisor.
Review and process defaults for designated segment of store/warehouse portfolio.
Interface with Maintenance, Construction, and Real Estate departments to facilitate resolution of outstanding issues.
Complete all required training modules and certifications prior to the due date.
Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
Communicate professionally with all internal and external contacts.
Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations.
Non-Essential Responsibilities Execute company initiatives and other activities requested by supervisor.
Update job knowledge by participating in educational opportunities.
Contribute ideas on ways to optimize or improve the team, the department, and the Company.
Education High School diploma or equivalent required Bachelor's Degree Business, Finance, or related field, and/or equivalent experience preferred Professional Experience 5+ Years accounting, property administration or legal experience related to commercial real estate with a large multi-site commercial tenant or landlord required 2+ Years Background in auditing or related real estate experience preferred Skills List Service oriented, and self-motivated with exceptional communication skills.
Capacity to consistently demonstrate and reinforce expected behavior that drives performance and is consistent with the organization’s core values and ethics and focus efforts on critical activities that yield high impact and effectively achieve results.
Basic Math Skills Analytical with strong problem-solving abilities and creative resolution skills.
Ability to prioritize workload and meet multiple deadlines simultaneously in a fast-paced environment.
Ability to work well independently as well as effectively contribute to a team environment.
Ability to read, interpret, and apply lease language and documents such as policy and procedure manuals.
Willing and able to make difficult decisions while understanding when to gain consensus.
Ability to calculate risk factors in measuring potential obstacles and assess possible outcomes.
Consistently seeks information to support informed decision making.
Consistently capable of demonstrating fairness, trustworthiness, and truthfulness.
Ability to build a common identity with others that aligns with company goals and fosters mutual respect.
Demonstrates integrity by living the company values in their relationships.
Shows respect for other’s contributions and gives honest feedback that is positive and constructive.
Seeks to understand before being understood.
Can settle differences in difficult situations between internal or external groups.
Ability to win concessions without damaging relationships, can be both direct and forceful while having a good sense of timing and gaining trust of all parties.
Adept at understanding the external landscape and staying up-to-date on local, national, and international policies and trends that affect the business function, as well as identifying ways to capitalize on new opportunities.
Able to use time effectively while concentrating on more important priorities and quickly modify behavior to deal effectively with change in the work environment.
Able to efficiently manage shifting priorities to drive the best outcome for the business while supporting the team.
Willing and able to welcome honest and open dialogue among the team and actively listen.
Open to and encourages constructive feedback from peers, supervisors, and team.
Competencies Knowledge Microsoft Office High Basic GL Understanding High Familiar with Account reconciliations High Familiar with General Ledger High Familiar with Commercial or Institutional Real Estate leases High Familiar with Year-end expense reconciliations High Familiarity with Lucernex, a plus High Licenses and Certifications Physical Demands Office Environment Sitting for up to 8+ hours Standing occasionally Walking occasionally Talking frequently Hearing Frequently Usage of hands and fingers Reaching with hands and arms #LI-Remote Pay Range: $70,000-75,000 Now don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams! DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.
Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
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