Front Desk Agent
ALL SHIFTS 8 AM - 4PM , 4PM - 12AM , 12AM - 8AM
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Maintain a clean and organized front desk area
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required
Experience:
- Previous experience in guest relations or hospitality management is preferred
- Excellent communication skills, both verbal and written
- Bilingual or multilingual abilities are a plus
- Strong phone etiquette and customer service skills
- Familiarity with hotel management systems and phone systems
At our hotel, we value exceptional customer service and strive to create a welcoming environment for our guests.
As a Front Desk Agent, you will play a vital role in ensuring guest satisfaction by providing efficient and friendly service.
If you have a passion for hospitality and enjoy working in a dynamic team environment, we would love to hear from you.
Please note that this position may require working evening shifts, weekends, and holidays.
The ability to multitask, problem-solve, and handle stressful situations with professionalism is essential.
We offer competitive pay rates and opportunities for career growth within the hospitality industry.
Join our team and be part of creating memorable experiences for our guests.
To apply, please submit your resume highlighting your relevant experience in guest relations or hotel management.
Job Types: Full-time, Part-time
Pay: $12.
00 - $13.
00 per hour
Benefits:
* Employee discount
* Paid time off
Schedule:
* 8 hour shift
* Evening shift
* Holidays
* Morning shift
* Overnight shift
Work setting:
* In-person
Work Location: In person
Whatsapp
