Front Desk Clerk

* Perform all check-in and check-out tasks * Manage online and phone reservations * Inform customers about payment methods and verify their credit card data * Register guests collecting necessary information (like contact details and exact dates of their stay) * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates and amenities * Respond to clients’ complaints in a timely and professional manner * Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs * Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate Job Types: Part-time, Full-time Pay: From $11.
50 per hour Schedule: * 8 hour shift * Monday to Friday * Weekends as needed Work setting: * In-person COVID-19 considerations: All applicants are required to wear a mask.
Work Location: In person