Quality Technician - 1 Day Shift Position

Description Summary The primary responsibility of the Quality Technician I is to manage and contribute to identifying opportunities for improvements based on information gathered through audits, inspection and customer feedback.
The Quality Technician is also responsible for managing the customer return process and complete project work, including training of employees to established procedures, under the direction of the Quality Manager.
The position contributes to management reports and uses basic quality tools to organize it into meaningful formats.
Essential Duties and Responsibilities include the following.
Other duties may be assigned.
Manage customer return activities and maintain customer return database as needed or assigned.
Familiar with measurement techniques and equipment that accompany FA and dimensional layouts.
Perform project work, product/process audits as directed by Quality Manager, including ISO internal audits.
Participate in design review, validations and verifications.
Assist in the operation and maintenance of test equipment and utilize photographic documentation for records and communication.
Train and assist other department’s personnel to product standards.
Work closely with other departments and supervisors to set standards for workmanship, under the direction of the Quality Manager.
Utilize basic quality tools to generate and format information into meaningful forms.
Must be familiar with Word, Excel, Outlook and Syteline.
Create and work with departments to maintain standard boards, under the direction of the Quality Manager.
Inspect products prior to shipment as directed by the Quality Manager.
Utilize databases to generate information and communication as needed in report format or meeting environment.
Assist with receiving inspection and calibration of gages as needed.
Participate and present in meetings with customers, suppliers, peers as needed.
Apply root cause and corrective action principles.
Perform analysis and research on customer claims and supplier product.
Supervisory Responsibilities This job has no supervisory responsibilities.
Competencies Problem solve with area department leaders to determine root cause and corrective measures going forward Communicate and partner with other department managers/supervisors and employees.
Proficiently use a computer and basic computer programs Experience with completing projects Inspect and calibrate gages as needed Apply root cause and corrective action principles Familiar with measurement techniques and equipment that accompany FA and dimensional layouts Experience with ISO Quality System preferred Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience One year certificate from college or technical school; minimum six months related experience and/or training; or equivalent combination of education and experience.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual should have a working knowledge of Microsoft Excel, Word, Syteline, and Outlook.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
The employee is frequently required to sit.
The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
The employee must regularly lift and /or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to outside weather conditions.
The employee is frequently exposed to moving mechanical parts; fumes or airborne particles and vibration.
The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; toxic or caustic chemicals and extreme heat.
The noise level in the work environment is usually loud.